Personalized Care Company Validic Acquires Trapollo

The company now offers a way for healthcare providers to personalize care for their entire patient population.


Validic, a digital health and personalized care company, has acquired the assets of Trapollo, a connected health, technical support and device logistics provider that helps healthcare organizations care for patients at home. Trapollo is a wholly-owned subsidiary of Cox Communications.

Validic's EHR-integrated healthcare application ingests remotely collected health data to help healthcare organizations personalize chronic condition management, remote care and support for healthy living.

Adding in-house device logistics and technical support to a platform built for scale means that Validic offers a way for healthcare providers to personalize care for their entire patient population.

"We live in a time where consumers expect personalized experiences, and they aren't receiving them from their healthcare providers β€” 76% of patients are frustrated leaving their medical appointments and 69% would switch providers for better service. Imagine a system that helps clinicians efficiently deliver personalized care for every patient at scale," said Validic CEO Drew Schiller.

Validic offers healthcare organizations a single, cost-effective, EHR-embedded solution that:

  • Enables the creation of remote programs to support multiple clinical applications and patient support needs
  • Integrates personal health data as a first-class citizen of the EHR β€” with program enrollment and visualizations in the patient chart, writing data to EHR flowsheets and surfacing clinical alerts via the in-basket and in-basket pools
  • Helps clinical teams operate more efficiently and effectively; 88% of clinicians say Validic saves them time
  • Meets the full scope of patient device and support needs, from BYO-everything to pre-paired kits and phone support
  • Eliminates the need to support multiple point solutions with a comprehensive enterprise platform

Validic is headquartered in Durham, N.C. Trapollo's former distribution center, which will now be operated by Validic, will remain in Sterling, VA.

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