Nuance, Microsoft Develop AI-Automated Clinical Documentation Application

DAX Express makes available AI to more than 550,000 Dragon Medical users.

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Nuance today announced Dragon Ambient eXperience (DAX) Express, a workflow-integrated, fully automated clinical documentation application that is the first to combine proven conversational and ambient AI with OpenAI's newest and most capable model, GPT-4. Extending the proven Dragon Medical portfolio of solutions and building on the market-leading DAX ambient solution launched in 2020, DAX Express is the next milestone in Nuance's long-standing mission to reduce administrative burden and empower clinicians to spend more time taking care of patients and less time on paperwork. DAX Express makes available AI to more than 550,000 Dragon Medical users, is enhanced by GPT-4, and amplified by the power of Microsoft Azure.

Building on the rapid success of DAX, which is currently deployed across hundreds of healthcare systems, DAX Express represents the next step in delivering AI technology that provides an immediate and highly accessible entry point for healthcare organizations to adopt at scale a new generation of AI-powered applications, leveraging their existing investments in trusted Nuance solutions. Using a unique combination of conversational, ambient, and generative AI, DAX Express automatically and securely creates draft clinical notes in seconds for immediate clinical review and completion after each patient visit in the exam room or via telehealth patient conversations. Clinicians will benefit from the seamless capabilities of Dragon Medical One, DAX, and DAX Express, which are tightly integrated into the electronic medical record, beginning from pre-visit through post-encounter, reducing cognitive burdens and helping increase the joy of practicing medicine.

Nuance is at the forefront of innovating conversational and ambient AI in healthcare – most notably with Best in KLAS Dragon Medical One and most recently with DAX – and for years has leveraged expertise in large language models and natural language processing to deliver refined, trusted AI solutions around the globe. With this new innovation, the Nuance healthcare portfolio gives customers even more flexibility to automate and enhance their clinical documentation workflows with the accuracy and reliability of Dragon Medical One, the customized, full-service experience of DAX, and the immediacy and speed of DAX Express. Nuance's solutions are a part of the Microsoft Cloud for Healthcare and amplified by the AI-optimized cloud infrastructure of Azure, expanding the impact of industry-defining AI to help transform healthcare experiences and outcomes.

DAX Express will be included for users of DAX and available as an addition to Dragon Medical One further reducing burnout-causing cognitive burdens and empowering physicians to focus on exceptional patient care, experiences, and outcomes. Consistent with Nuance's longstanding commitment to data security and privacy, DAX Express is HIPAA-compliant and developed with an approach to help create AI products that are trustworthy and safe.

At the HIMSS Global Health Conference from April 17-21 in Chicago, Nuance will showcase DAX Express and an additional set of advanced generative AI-enabled capabilities that deliver more automation and intelligence-infused experiences across the patient journey. These future workflow-integrated capabilities – built on proven AI solutions that have consistently delivered value and outcomes for physicians, nurses, radiologists, and patients for decades – further automate complex workflows and mundane tasks, surface key details, and identify missing information to support patient care. Visit Nuance's Booth #912 at HIMSS to experience the new era of intelligence-infused healthcare experiences.

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