Aramark today announced a new program designed to remotely connect its clinical dietitians with hospital patients through cloud-based technologies.
The program includes a technology service agreement with Teladoc Health, where Aramark can offer communication technologies to hospitals leveraging Teladoc Health’s Solo platform integrated with Microsoft Teams. Aramark is also able to facilitate the program through a hospital’s existing telehealth platform. Participating hospitals must have a clinical nutrition service agreement with Aramark.
Aramark’s program is thoroughly vetted with each state’s regulations to ensure patient privacy and to comply with individual payer requirements. Hospitals choosing Aramark’s telehealth program will have access to a regulatory compliant medical nutrition therapy program, trained clinical dietitians, Teladoc equipment hardware, services, technical support, and remote device monitoring.
An example of the flexibility was captured at Aramark’s pilot site at the University Medical Center in Lubbock, Texas. The time to fill a vacant clinical dietitian position at UMC Lubbock is 6 months, and when one of the clinicians needed to temporarily relocate to another part of Texas, UMC Lubbock became the first pilot site. Using the hospital’s technical platform, the leadership team and clinician completed all Aramark program requirements within two months, and she was able to continue to work full time as a pediatric dietitian. She is currently attending rounds, assessing, and educating patients, and continues to be a vital part of the medical team.