Heidi announced the launch of Heidi Remote, a device that gives clinicians reliable audio capture without relying on a phone or a laptop. The company said it's the first hardware device designed and built by a clinical AI software company.
Remote follows the recent release of Heidi Evidence, which surfaces medical research at the point of care, and Heidi Comms, which coordinates patient communications across calls, bookings, reminders and follow-ups.
AI scribing has become central to many clinicians' workflows with Heidi having supported more than 115 million sessions in 18 months, yet clinical environments were never designed for AI listening. Ambient noise, interruptions, and variable room acoustics can lead to missed words and dropped context, leading to degraded note quality. Heidi Remote solves this by providing a dedicated microphone directly to the clinician, ensuring consistent, high-quality audio capture, regardless of room conditions.
"AI scribing has transformed how clinicians manage documentation, but the weakest link has always been the device in the room. A phone propped on a desk, a laptop left open, a dropped connection in a rural clinic. These aren't edge cases; they're daily realities for thousands of clinicians. Heidi Remote closes that gap. It's a purpose-built tool that fits into the way clinicians already work, so the technology matches the standard of care they're trying to deliver," said Heidi CEO Dr. Thomas Kelly.
Key benefits of Heidi Remote include:
- More consistent transcription quality: It captures speech clearly and reduces variability caused by room acoustics, background noise or movement, resulting in more accurate notes.
- Lower cognitive load: Designed to clip onto everyday clinical attire, the device removes the need to think about phone placement or manage a laptop during a patient exam.
- Built for full clinical days: Weighing just 21g, Heidi Remote is lightweight and comfortable enough to wear from first appointment to last, with up to 14 hours of battery life.
- Available online and offline: Consults are captured even without Wi-Fi connectivity, syncing automatically when a connection with your phone is established.
- Hygienic and secure: Designed for frequent cleaning and built to healthcare security standards, with all data encrypted.
- Accessible pricing: Heidi Remote is priced to be within reach for individual clinicians and practices of all sizes.
The availability of Heidi Remote and other Heidi products and features referred to in this release may vary by market and is subject to the applicable legal and regulatory requirements in each jurisdiction.
